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  1. Ausfinex
  2. FAQ - Frequently Asked Questions
  3. Know Your Customer (KYC)

Know Your Customer (KYC)

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  • Why my country is not listed in the KYC country list?
  • What languages are accepted for Identity Verification (KYC) documents?
  • Why was my ID verification (KYC) declined?
  • Why my country is not supported?
  • How will I know if my verification process is successful?
  • What will I be asked during the verification call?
  • How long does it take for ID verification?
  • Why was my ID verification (KYC) rejected?
  • Why can't I verify my ID?
  • Are my Identity details kept private?
  • Why do I need to submit additional documents?
  • What’s the ID verification process?
  • Why do I need to submit additional documents?
  • What forms of documents do you accept for verification?
  • Why is identity verification important?
  • What is Know Your Customer (KYC)?
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